If you have an issue or question that requires immediate assistance, you can click the button below to email us
Please allow up to 2 business days from the time you emailed us for a reply. We will do our best to reply within 24 hours.
Yes! Prime Revive offers free expedited shipping on orders over $150 within Canada.
No. We only ship to Canadian addresses, unless otherwise stated.
Orders paid Monday to Friday before 1:00 PM PST are eligible for same-day shipping.
Orders paid after 1:00 PM PST, on weekends, or on holidays will ship on the next business day.
We typically ship via Canada Post Xpresspost. Most orders are processed within 24 business hours. Once shipped, delivery estimates are:
If this is an emergency, please contact us and we'll do our best to accommodate.
***Note: Remote areas may take slightly longer.
Absolutely. Once your order ships, you’ll receive an email with tracking details so you can follow your package every step of the way.